After-sales ser現輛vice
Service Philosoph小好y
Perfect after-sales s內對ervice system
Warranty Period
The warranty period of the co是紅mpany's products is one year門對 for the whole machine (except for the 媽城contractual warr都票anty period and other special 森計circumstances), in principle樂現, the date of commissio問林ning qualified for official p森農roduction (commissioning she你喝et, acceptance sheet signature da一在te).
Response time
Company commitment to來黃 after-sales service arrival說做 time.
Within 0~200Km 24 hours Within 200鐘間~500Km 36 hours
500~1000Km within 48 ho作冷urs 1000Km above 72 hours
△Special areas, special circumstan照能ces and customer consultation se文明rvice time, but in the receipt一做 of customer requests for service info微暗rmation within 3員我 hours to respond.
After-sales service content
1） Installation, commissioni房笑ng, and process黃也 of series equipment了飛.
2） Installation, com的廠missioning, tech拍場nology, training and acceptance of manu車機al and automated non-standard e少問quipment involving mechanica可你l and electrical complexity.
3） Equipment with a large num這作ber of orders at one ti話歌me.
4） Equipment failure that cannot 個些be repaired by the user 票又during the warranty period.
(5) Outside the warra有頻nty period, the user can not repair the人文 equipment failu道飛re that requires照要 home repair service.
After-sales Service Notice
Professional Services
The after-sales servic她冷e department fills in the aft愛路er-sales service o離能rder after receiving the maintenanc器科e information reques外為ted by users, and understands輛讀 in detail to fill in the equipmen如通t model, specification, factory num媽小ber, failure phenome街黃non and analyze the c筆聽ause of failure, so as to ma物門ke accurate judgment 呢得and avoid unnecessary losses caused的又 by error in judgment an友美d wrong dispatch.
Equipment Maintena報靜nce
For equipment maintenance with林呢in the warranty period, aft他歌er receiving the servic小拿e order and service notice, accor身事ding to the actual faul都大t situation, the after-sales s謝玩ervice department wi員船ll decide whether to instruct the 什還technicians to repair by teleph和如one, or mail the parts好讀 to instruct the repair,習麗 or send someone to repair at home.雜機
Hotline:
ADD：1001 Jingang Dada睡煙o, Zhangjiagang City, Jiangsu Province,地遠 China
TEL：+86 512-58596000
FAX：+86 512-58592295
E-mail: sales@zjgsdcs.com
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